Sky Q Mini Box No Satellite Signal Main Box Fine

I ve restarted the boxes and bt home hub multiple times but nothing seems to fix it. We ve had our sky q set up with sky wifi booster up and running for over a year this morning the minibox is reporting no satellite signal. I have rebooted unplugged re connected to the main box and restarted the router ll to no avail any suggestions please.

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I do have a sky engineer booked but it s not for a week yet so hoping to get the box working aga.

Sky q mini box no satellite signal main box fine.

First i deleted a lot of old recordings on the main sky q box and removed all the deleted ones. Press the home button on your remote. Check whether you have your mini equipment connected at the mains. No do to your mini box this may already be working but if not unplug from the wall wait ten seconds and plug it back in and follow any on screen instructions.

If your main sky q box is working check the connection between your main box and sky q mini box. If it doesn t fix the satellite signal problem on your main box then try your sky q mini box again. Unplug your main sky box from the wall wait 10 seconds and plug this back in and wait for it to fully reboot. On your sky q mini box press home on your sky q remote.

After no satellite signal for a week on my sky q mini i ve resolved it with a mixture of things. On the mini box the wifi was ok but i have reset the network connection as a precaution and re authenticated from the main box. The main box router extender booster is working fine. Sky q mini box if you re getting a no satellite signal no signal or no input on screen message on your sky or sky q box or if your picture is freezing when watching live tv this troubleshooting guide will help get you back up and running again.

Go to settings then select status. My sky q minibox is showing no satellite signal even though the main sky q box is working fine. To fix this follow the steps below if you experience sky mini box no satellite signal issues. Hi i have a no signal problem on my sky q mini box the main box is working fine.

There is a thought that although the main box holds a lot there mini doesn t and that may be an issue. Does anything know how to fix this. First make sure your main sky q box has a working satellite signal. No it s doubtful the link you posted above will do anything to fix your issue hardwiring from the router to the main box will do nothing either you need to hardwire from the main box to the mini box or hardwire from the main box to a sky q booster and wps from the booster to the mini box like i suggested earlier.